Frequently Asked Questions
Everything you need to know about your fitness journey with Titan Fitness.
How long does shipping take for heavy gym equipment?
Standard shipping for strength equipment typically takes 5-7 business days. Due to the weight of items like power racks and dumbbells, we use specialized freight carriers to ensure your gear arrives safely.
Do you offer professional assembly services?
Yes, we partner with certified technicians to offer white-glove assembly services for larger items such as treadmills and multi-gym stations at an additional fee.
What is your return policy on fitness gear?
We offer a 30-day satisfaction guarantee. Items must be in their original packaging and unassembled to qualify for a full refund, excluding return shipping costs.
Are your weight plates and bars Olympic-sized?
Yes, our standard strength line features 2-inch diameter sleeves compatible with all Olympic-sized plates and collars unless otherwise specified in the product description.
Do you offer financing options for home gym setups?
We provide flexible payment plans through Affirm and Klarna, allowing you to split your purchase into interest-free monthly installments.
What warranty comes with Titan Fitness products?
Our structural steel frames come with a lifetime warranty, while moving parts and electronics are covered for 2 years against manufacturing defects.