Returns & Exchanges
At Titan Fitness, we stand behind the durability of our equipment and offer a 30-day return window to ensure you are completely satisfied with your purchase. If your gear doesn't meet your training needs, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Securely pack your items in their original packaging, ensuring all bolts, components, and manuals are included to avoid restocking fees.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a freight pickup for heavy equipment.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship out your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing